Paula Sherratt, HR Assistant, Central Human Resources, ITV Plc.
Nicky and Sharp Software have provided Microsoft office workshops for ITV across London, Manchester and Leeds. Her motto is that nothing should take more than three clicks. I have lost count of the numbers of people who attend her workshops and say afterwards what a wonderful course it was and that in half a day they have learnt so much about how they can save so much time in the future.
Peter Shergill, Lloyds Pharmacy
• How you came across us in the first place?
About 10 years ago as a novice to Microsoft packages!
• Your reason for working with us?
My personal experience was first class. The development techniques used
have a long lasting effect and set individualism good stead whether you are
a novice or expert. Having experienced the personal benefits it was time to
test the training by providing training to whole teams– this provided even
greater benefits!
• How you felt after the first training session we did for you?
Great techniques that provide a lasting memory! I can still hear the trainer’s
voice when I’m doing things the long way round!
When used with teams it allows common ways of working. As a department
head the frustrations of poor use of MS Word, or PowerPoint are now a rare
occurrence!
• The benefits you have had from working with us?
Good practice across many MS packages. Picking up tips to enhance day to
day business operations.
• What it’s like working with us?
Painless! Enjoyable! Memorable!
• How the training you/your workforce have received has impacted on
your business success?
Efficiency through gaining common ways of working. Improved quality in
document production. Sales teams are now better equipped through greater
knowledge of essential MS packages.
• How you feel about on going training in this current climate?
As with any decision of this nature, provided there is a clear need and provided
the supplier can demonstrate value-add this is a relatively low cost solution that
can provide benefits many times over as well as demonstrating the value of
your employees to future success. Consider the ramifications of not doing it!
It’s very simple I think – to have a high performing team, regular review of
technical skills needs analysis is essential; involve your HR and L&D teams
for greater support.
• Anything else you think is relevant?
Whilst SSTS market as training providers I have benefited from their
development abilities. I’ve used SSTS every time I have inherited a new team
for development, not training; by providing details of what my team development
needs are. Every time I have then seen the benefits to individuals but more
importantly to my team(s).
Jacqueline Peach, Project Co-ordinator, British Chambers of Commerce
One of the newer members of our team had used Sharp Software Training Solutions while with her previous employer and she was only too keen to recommend them when we identified a need for some Excel training.The first training session was excellent. Nicky was able to tailor the session to suit each individual’s personal requirements though at a pace that we all felt comfortable with. It was very useful to be left with a thorough training manual for reference. We are all certainly much more confident and efficient following the training. We will definately be using Sharp Software Training Solutions for future training.
David Hardman, Training Manager, TMS
A requirement was identified in 2008 for an internal training course for Microsoft Project for new Project Managers and key support staff.A contract for the services was placed with SSTS who were found to be competitive both in price and flexibility regarding course dates.The course content and structure was very comprehensive and set at the right level for the students. The trainer displayed excellent product knowledge and confidently answered all questions that were asked of her. The 2 day course was well received by the students who were very positive in their comments when completing our internal training feedback questionnaire. The training received has been of great benefit to us in terms of reducing project admin time and scheduling. I would have no hesitation in approaching SSTS for any and all of our internal training needs.